Recalls may not affect every vehicle of the same year, make and model. Use your VIN or plate to find out if your specific car has open recalls.
NHTSA CAMPAIGN ID:
24V659000
Report Date:
SEP 08, 2024
Vehicles Affected:
134
The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
What You Should Do:
Dealers will replace the right-side rear door latches, free of charge. Owner notification letters are expected to be mailed October 4, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.
To see if your specific vehicle is affected
Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.
NHTSA CAMPAIGN ID:
23V880000
Report Date:
DEC 20, 2023
Vehicles Affected:
79676
A loss of drive power can increase the risk of a crash.
What You Should Do:
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, and October 1, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
To see if your specific vehicle is affected
Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.
NHTSA CAMPAIGN ID:
23V445000
Report Date:
JUN 25, 2023
Vehicles Affected:
143551
A loss of drive power can increase the risk of a crash.
What You Should Do:
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
To see if your specific vehicle is affected
Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.
NHTSA CAMPAIGN ID:
23V851000
Report Date:
DEC 14, 2023
Vehicles Affected:
590
Oil leaking onto the roadway may cause a road hazard for following traffic. Rear axle failure can result in a sudden loss of handling or drive power. Either of these conditions can increase the risk of a crash.
What You Should Do:
Owners are advised not to drive their vehicles until the repair has been performed. Towing to an authorized Mercedes-Benz dealer may be necessary. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on June 28, 2024, August 9, 2024, August 23, 2024, and September 25, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040012/050005.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 AMG G63 special edition 4x4? (squared) vehicles. The rear axle differential housing may develop cracks, possibly resulting in oil leaking onto the roadway or axle failure.
To see if your specific vehicle is affected
Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.
NHTSA CAMPAIGN ID:
24V170000
Report Date:
FEB 29, 2024
Vehicles Affected:
9
In the event of a crash, the incorrect refrigerant may leak and increase the risk of a fire.
What You Should Do:
Dealers will replace the air-conditioning refrigerant, free of charge. Owner notification letters were mailed April 12, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030016.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 AMG G 63 and 2023 G 550 vehicles. The air-conditioning system may not have been filled with the correct refrigerant.
To see if your specific vehicle is affected
Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.
Recall information provided by the National Highway Traffic Safety Administration
View:
First: Read the notice carefully and don’t ignore it. According to the National Highway Traffic Safety Administration, only 75% of vehicles involved in a recall are actually repaired. So be sure to pay attention when you see an envelope in the mail labelled “Safety Recall Notice”.
The notice will tell you what the defect is, possible warning signs and what to do next. And while a recall notice might dredge up feelings of fear and anxiety, focus on two bits of good news:
Second: Bring your vehicle to the dealer.
Next, make a service appointment with an authorized dealer who sells that brand. It doesn’t have to be the same place where you bought it, and it doesn’t matter if you bought the car new or used. But you DO need to take it to an authorized dealer. If your family mechanic does the recall repairs, you’ll probably be responsible for the cost.
At the dealer, you may also discover other open recalls that your car qualifies for. The dealer is obligated to complete these repairs too – also at no cost to you.
Third: The dealer makes the repairs.
For many people, the hardest part is finding a convenient time for the recall-related repairs. Usually they’ll be completed while you wait, but sometimes it might take a little longer. Ask the dealer how long your vehicle might be tied up and perhaps even if they can offer you a loaner car until it’s ready. Or if you have a little more time to plan, find out what services and amenities your local dealer offers.
Learn more about what to do in a recall.
In most cases, the automaker will send you a notice in the mail to announce a recall. But if you’re the proactive type – or if you bought the car used – you might want to check for a recall yourself.
According to the National Highway Traffic Safety Administration (NHTSA), over 100 million new and used vehicles were involved in some sort of safety-related recall in 2014-15. Recalls vary in severity, but they all relate to the safety of the vehicle, so they’re all worth paying attention to.
Start by looking up the year, make and model of your vehicle on a site like KBB.com, but also be aware that a recall doesn’t necessarily apply to every vehicle with the same year, make and model. Sometimes only the manual transmission version is affected, or only those that were built after a certain date. The best way to know for sure is to call the phone number that we provide on your vehicle’s recall page or go to the government NHTSA site and look up your specific car by its 17-character VIN number.
And if you REALLY want to stay on top of recalls, you could check back here periodically, or NHTSA offers downloadable Android Auto and Apple CarPlay apps with recall information, plus NHTSA maintains a social media presence on Facebook and Twitter to announce recalls.
Learn more about how to stay current on recalls.
Once the manufacturer (or NHTSA) has discovered that a safety recall is necessary on your vehicle, you won’t have to pay anything for recall-related repairs. All the parts and labor necessary to complete the repair are paid for by the manufacturer (who reimburses the dealer). This is true even if you bought the car used or bought it from a private party.
A few things to keep in mind:
There is one exception to the fact that recall repairs are free – vehicles older than 10 years old are outside the statute of limitation and usually don’t qualify.
A recall occurs when a manufacturer or NHTSA (the National Highway Traffic Safety Administration) determines that there’s a safety risk with a vehicle or the vehicle doesn’t meet a minimum safety standard. Usually, a recall covers only certain parts or equipment on a vehicle; it’s rare for the whole vehicle to be recalled.
Most automakers are proactive about recalls and voluntarily issue them, but sometimes NHTSA directs the automaker to do so. Some recalls get a lot of press, as with high-profile recalls relating to airbags in the last few years, but more often, recalls happen without much fanfare.
Recalls are only issued in cases where the vehicle’s safety is in question, but that doesn’t mean you’re in immediate danger. Even so, you should have the repairs done as soon as you can. The good news is that, in case of a recall, the automaker has discovered a fix – and that fix is available at no cost to you (except, perhaps, for the hours the vehicle is being repaired).
Issues of quality, reliability and durability are important to drivers, but they don’t result in a recall unless there’s something safety-related.
Finally, please keep in mind just because there’s a recall on cars matching your car’s make and model, it doesn’t mean that your car is affected. To know for sure, we provide a number you can call to check if your car is part of the recall. You’ll need to have your car’s unique 17-character VIN number handy when you call.
This usually happens with older/less-common vehicles or if the manufacturer no longer makes vehicles. And certain repairs don’t apply to every make & model.